DIGITAL WELCOMING PACKET
Thank you for choosing Queens Crown.
The information provided below is designated for potential and returning clients.
Queens Crown is ran and operated by college educated cosmetic chemist Shateiqua "Teiqua" Young. Queens Crown started off as a small cosmetic company focusing manufacturing beauty products such as makeup, hair care and skin care. Through trial and the love of learning; I discovered my passion for skincare ! My curiosity led me attending one of the best esthetic program Philadelphia has to offer. I attended the program to further product ingredient knowledge, learn more about multicultural skin types and proper procedures for facials, waxing and other esthetic services. Through my training at Queen Beauty Academy, I been equipped with extensive knowledge and have furthered my education by becoming Dermologica Certified, Barbicide Certified, Sensitive Skin Certified, Power Peel Certified to name a few. Education is a key element in Queens Crown's philosophy within company to pass along to clients.
Queens Crown offers mobile services including but not limited to facials, waxing and body treatment providing clients to experience services in the privacy of their home (perfect for stay at home moms and shy first time clients). Through our extensive pre-treatment consultation, I customized treatment plan is created for each and every client to better service their unique needs and desires. Lastly yet most importantly, we value our clients and customers by providing quality customer care. To ensure customer satisfaction, we take pride in early arrival for mobile appointments, greeting each client by preferred name, upgraded services for special occasions and access to education. There wouldn't be a Queens Crown without you all, thank you. At Queens Crown, we are dedicated to creating a one of a kind beauty experience through our extensive consultations, education, personalized treatment plans and customer service.
What Sets Us Apart ?
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Memberships with Queens Crown makes it easy to stick to your self-care routine even when life gets busy. Experience the benefits of monthly facials, waxing, or other offered services. At Queens Crown, we offer three different membership plan to cater our diverse clientele and their needs. Each member receives a free birthday gift, waived travel fee and discounted services. Membership starts at $35. Each month, an EFT is charged to your account. Members may roll over any used services the following month. Your rollovers do not expire! Memberships are non-refundable and non-transferable. Cancellation requires a 30-day, advance-written notice any time after your first monthly payment.
To fulfill our vision we are extending an invitation for you to introduce a friend, family member or colleague to Queens Crown Spa Services through our referral program. The greatest compliment we could receive is a referral from one of our valued guest. Simply refer a new guest to begin their journey of health and wellness and have them mention your name upon scheduling their first appointment. $5 Queens Cash Reward Dollars will automatically be allocated for your use on future services or retail purchases once they have completed transaction over $50. There is no limit to the number of referrals you can make. (Spa parties excluded.)
When booking your treatments, please note that a small deposit will be taken upon booking. The deposit will be applied to your account. The deposit is Non-Refundable. If you cancel less than 48 hours in advance we will charge you the amount of the deposit. If you reschedule with less than 48 hours notice a re-booking fee will be applied. If you reschedule or cancel the appointment with more than 48h notice the deposit will remain on your account and may be used for future appointments. If you need to cancel an appointment please call 215-422-2234 as soon as possible. This gives us the most time to re-book other clients. Should you continuously reschedule, cancel or not show up for your appointments with insufficient notice we will ask for 100% of service fee. We fully understand that sometimes not making it to your appointment is outside of your control. We ask that you do call us and inform us as soon as possible so we may make a note of it.